Privacy Notice: Dual-Stream Ltd is committed to safeguarding your privacy. This policy sets out the rules regarding any personal data we collect from you, or that you provide to us, which is processed by us. Dual-Stream Ltd is a “Data Controller,” which means that we are responsible for deciding how we hold and use personal information about you. We are required – under data protection legislation – to notify you of the information contained in this privacy notice.
Information we collect: We collect your personal data because it is necessary, in relation to taking steps to enter into a contract with you and/or performance of a contract with you.
Administer our site.
Carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
Send statements and invoices to you and collect payments from you.
Comply with our statutory and regulatory obligations.
Disclosing your personal data to others: We will not share your personal data with others, unless:
We are under a duty to disclose or share your personal details in order to comply with any legal obligation, or in order to enforce or apply our rules.
Our business enters into a joint venture with, or is sold to or merged with, another business. We may then share your personal details with our new business partners or owners.
We use third parties to carry out business activities and they require your personal details to do so.
Where relevant, we will require that third parties follow our data protection and privacy policies and we will require that such third parties do not use your personal details for their own business purposes, without your prior consent.
Information we receive from other sources: We may receive your information when we work with third parties – including; business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies, for example. However, we will notify you when we receive information about you from them and the purposes for which we intend to use that information.
Where we store your personal data: Dual-Stream Ltd is committed to ensuring the security and integrity of Personal Information and has adopted reasonable physical, electronic and managerial procedures to safeguard your Personal Information. However, due to the nature of Internet communications, we cannot guarantee or warrant that your transmission to us is secure.
Marketing: You have the right to ask us not to process your personal data for marketing purposes. We will inform you – before collecting your data – if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data and you can also exercise the right – at any time – by contacting us at dual-stream.co.uk
How long do we keep your personal data for? We only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data – and whether we can achieve those purposes through other means – and the applicable legal requirements.
How secure is my data? We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
Your rights: Under certain circumstances, by law you have the right to:
Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal information to another party.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please write to us at or email us at dual-stream.co.uk
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
Your right to complain: If you have any problems with the way that we are handling your personal data, you should contact the Information Commissioner’s Officer (ICO). The ICO can be contacted by telephone on 0303 123 113 – Monday to Friday, between 9am and 5pm – or by email at firstname.lastname@example.org. You can also visit the ICO’s website by following this link: https://ico.org.uk/.
Data Controller: The data controller responsible for your personal data is Dual-Stream Ltd (8625648) Our data protection registration number is ZA061263
If you have any questions about this privacy notice or how we handle your personal information, please contact us at the address/phone number below.
Registered in England & Wales No. 8625648
Hollinwood Business Centre,
Albert Street, Oldham, OL8 3QL
Tel: 0800 6906840
VAT No. 167 9552 60